Narrator: Growing up in rural Uganda, Daniel Emaasit and Tobias Tukei helped their parents operate their family warehouse and farm.
For more than 20 years they struggled to maintain constant income from their warehouse, due to how demand for storage of agricultural produce fluctuated.
Male voice actor 1: “Our parents decided to focus more on farming than warehousing. This took a toll on their health. Our mom had a stroke at the farm and our dad developed chronic back pain. If our parents had focused more on warehousing, maybe their health would’ve been better,”
[Narrator] Daniel laments
In this episode of Built In Africa Podcast, we’ll be taking a look at how Ugandan startup, Logistify AI, is helping businesses find flexible storage for their inventory.
Narrator: Driven by the warehouse challenge, the brothers were determined to find a solution to help their parents. After graduating from the university, Tobias went on to become a professional logistics and supply manager, working in different logistics companies in the space of six years. Daniel, on the other hand, is an AI researcher and PhD data scientist in the US.
During Tobias’ career in the logistics and supply chain management in Uganda, he noticed that many warehouse owners were looking to rent out their vacant spaces. At the same time, he received requests from shippers looking for storage space.
As a middleman, Tobias took the initiative and started matching warehouse owners and shippers. Being a ‘one-man’ team, he spent weeks negotiating contracts between any two parties. This led to a lot of back and forth that included emailing requirements, faxing invoices, and many phone conversations.
Male voice actor 2: “This was a pain. It would take a shipper weeks to get a final quote. Moreover, each warehouse would send me quotes with extremely varying prices and fees. There was no standardisation in pricing,”
[Narrator] Tobias recalls.
Narrator: In July 2019, Daniel proposed that he and Tobias solve this problem. How? By creating a marketplace for warehouses in Africa so people could easily find and book them.
Three weeks later, the brothers had a minimum viable product (MVP).
Male voice actor 1: “We onboarded our parents’ warehouse first,” [Narrator] Daniel recalls enthusiastically. “Then Tobias reached out to his former clients and showed them the MVP. They were so excited because a tech solution could scale and was more efficient than relying on Tobias to be the middleman. We onboarded them immediately.”
Narrator: In August, with the help of Daniel’s friend, Cristian Arteaga, the brothers founded Logistify AI. Daniel acts as the startup’s CEO while Tobias and Cristian act as COO and CTO respectively.
Based in Uganda, Logistify AI is a marketplace of warehouses to help businesses find flexible storage for their inventory.
According to the CEO, the startup’s value proposition is to offer flexible warehousing at low prices for businesses of all sizes. Also, the startup helps warehouse owners earn extra income from their vacant spaces.
The storage duration of Logistify’s warehouses is flexible as those looking to use them can book for a day, a month, several months, or even a year.
As the platform began to catch on, suppliers asked the startup to add an offering: a transportation service to move their inventory from warehouse to final customers.
Male voice actor 1: “Suppliers begged us to provide transportation for their inventory. So we built a fulfilment product that provides pick, pack and shipping,”
[Narrator] Daniel explains
Narrator: The logistics startup boasts of serving the largest fish-feed distributors in Africa. Egyptian-based Aqua Fish and Ugandan SON Fish are some of its biggest clients on the demand side. On the supply side, it has on-boarded large modern warehouses like Rafiki Property Services and East African Investments.
Logistify AI charges its warehouse partners a 5% service fee, while for suppliers in its marketplace, it stands at 10%. This has placed the startup’s gross merchandise value (GMV) at more than $10,000 and revenue at almost $3,000 within the last 18 months.
According to Tobias, the platform’s flexibility, low prices, easy invoicing, and transparency are the reasons their customers keep coming back. And in the past three months, these users have increased by 120% month-on-month, the COO says.
Having bootstrapped with savings of $20,000, Logistify AI is not profitable yet but Daniel believes it is only a matter of time.
Male voice actor 1: “We’re about to close more than 10 enterprise sales leads and there are 50 more enterprise sales leads after that in our pipeline. This will bring the company to profitability.”
Narrator: In Uganda, Daniel explains, the need for solutions like Logistify AI became more evident during the pandemic.
Male voice actor 1: “The warehousing and storage industry has not seen any technology revolution at all. Meanwhile, the behaviour of suppliers and retailers has evolved and there’s a growing number of suppliers needing “pop-up” storage space.”
Narrator: A Bloomberg article titled Uganda Has Nowhere to Store Tea as Virus Causes Stock to Pile Up seems to back up Daniel’s point. According to the article, Africa’s second-largest tea manufacturer struggled to find stores during the pandemic. Also, there have been other concerns in Uganda about the shortage of agricultural produce.
Sensing an opportunity, Logistify AI began helping suppliers of essential items such as food, soap, sanitisers, and other protective equipment to find warehouses this period.
While this looked like a brilliant business decision, the startup faced the same challenges it had always encountered.
Male voice actor 2: “One major challenge we’ve had is a distribution channel for offline customers. It’s challenging to reach out to the many warehouse owners who are not online. Some are located deep in our rural communities.
“To solve this, we’re partnering with local unions and associations, for example, the Uganda Tea Association (UTA), to reach some of their members who are offline,”
Narrator: In the long run, Logistify AI has plans to expand to other countries. Fellow East African countries like Kenya, Tanzania, and Rwanda remain the top priority.
Also, the company is making an effort to see that its customer base in both demand and supply sides is more robust. For the demand side, it hopes to serve businesses in eCommerce and retail. And for the supply end,
Male voice actor 1: “Our customers will be anybody with vacant storage space like a garage, a shop, a depot, a residential house, or an outlet,”
Thank you for listening to the Built In Africa podcast.
Besides the narrator, the voices you heard in this episode are simulated, and not of the Logistify AI founders.
This script was adapted by Muyiwa Matuluko
Research and interview by Heritage Kene-Okafor
Sound design by Oghenekaro Obrutu
This is a production of Techpoint Africa
I am Heritage Kene-Okafor
Please subscribe, share and drop a review of this podcast, by searching for ‘Built in Africa’ on Apple Podcasts, Google Podcasts, Spotify, iHeartRadio or wherever you get your podcasts. You can also email us feedback at [email protected]
For ad placements: [email protected]
For more stories on startups and innovation in Africa, please visit Techpoint.africa
Soundtrack credit: Spark Of Inspiration by Shane Ivers – https://www.silvermansound.com. FULL TRANSCRIPT Narrator: Have you ever contacted a customer care centre to lodge a complaint and heard this? SFX: Phone ringing… click.. “This call may be monitored and recorded for quality assurance”. Narrator: In this episode of Built in Africa, we’ll be taking a look at how South African startup, Voyc, is working to improve how call centres handle customer experience with its AI-based software Narrator: Almost every organisation, especially in the finance space, that runs a call centre has to record and save all calls that come in. Later, a team of quality assurance professionals replays the recordings to study whether call centre agents are doing their job properly and resolving customer complaints satisfactorily. But there’s a problem. An average call centre with about 50 call agents can accumulate up to 7000 hours of calls a month. Can you imagine having to replay 7000 hours of calls in a month? Even with a team of 10 quality assurance professionals listening round the clock, it’d still take another month to get through them. Lethabo Motsoaledi: “In actual fact, only 2% of those calls are monitored. So they manually listen to only 2% of the calls. Meaning 98% of the time, if something wrong happens in that call, they only find out about it when you complain as a customer or when something terrible happens”. Narrator: That’s Lethabo Motsoaledi, co-founder and CTO of Voyc. Voyc, spelt V-O-Y-C, is a South African AI software company that helps businesses automate monitoring of contact centre interactions and extract valuable insights. At its core, what Voyc is doing isn’t necessarily new. Lethabo Motsoaledi: “The call centre environment is very much full ...
On this episode of Built in Africa, we take a look at how Y Combinator-backed Eze Wholesale is altering the global landscape of the used smartphone market. Image credit: Techjaja.com. FULL TRANSCRIPT Narrator: In 2017, two friends, one a software engineer, and the other, a petroleum engineer, saw an opportunity. They became wholesalers in the used smartphone market currently valued at a whopping $46 billion. They operated this business for over two years before they eventually realised that the used smartphone market had more issues than they thought. This problem gave birth to an entirely new business. [Theme song] On this episode of Built in Africa, we explore how Y Combinator-backed Eze Wholesale is altering the global landscape of the used smartphone market. David Iya and Joshua Nzewi are childhood friends, and they ran a couple of businesses together up until they got into the university. By 2016, Joshua had become a petroleum engineer at Shell while David had worked as a software engineer with two US-based Internet companies. One day, David called Joshua telling him about a business opportunity he had in mind: Joshua Nzewi: So one day he called me the scan the arbitrage opportunity between buying phones locally and selling them online. And that’s what brought us into that. Narrator: Having run businesses before, it didn’t take long for the two friends to kick this off. They did this for two and a half years but soon began to notice a trend. Joshua Nzewi: For about two and half years where we were just trading devices, buying them from individuals and selling them overseas. Until we went to trading conferences where we realised that there are inefficiencies in the market at ...
Build the money of the future at https://currency.techpoint.africa/ FULL TRANSCRIPT Narrator: It is a cozy Sunday afternoon as I walk into a dimly lit movie theatre in Lagos, Nigeria. Already seated are hundreds of guests, including celebrities and members of the press like myself. As I make my way to empty rows in the middle, I spot a few extra-young faces in front, two of which I later learn are part of the cast for the movie about to be screened to a select audience, 1 week ahead of its premiere. Popcorn in hand, I settle in my seat beside other adults as the last of the theatre lights goes off. Then the huge screen lights up as the movie opens to pre-colonial scenes of Oloibiri, the South-South Nigeria town where crude oil was first discovered in commercial quantities in the 1950s. The lead character is Bukky, a happy-go-lucky eight-year-old whose blissful life is abruptly interrupted by major events that will change the course of her destiny. Following a successful premiere event that was held on December 11, 2020, Lady Buckit and the Motley Mopster became Nigeria’s first feature-length animated movie to make it to the big screens. You may recall that a similar project, titled SADE, only made it to press briefs in 2018 but never took off for undisclosed reasons. Animated in 4k resolution, at 24 frames per second (for a cinematic effect), the movie is estimated to have cost over $1m to produce. And with themes that centre around education, family morals and a fair share of humour, it infuses Nigerianisms with other seemingly foreign elements. Unusual names such as Ladybuckit, Sleeperhead, Pantylegs, Dustee, and Mopps ...